Austrian Red Cross
Austrian Centre for Country of Origin
and Asylum Research and Documentation (ACCORD)
Wiedner Hauptstraße 32
A - 1040 Vienna

Phone: +43 1 589 00 581
Fax: +43 1 589 00 589

UID: ATU 163 70 905
ZVR-ID: 432 857 691

Registration Authority
Bundespolizeidirektion Wien
Büro für Vereins-, Versammlungs- und Medienrechtsangelegenheiten
Schottenring 7-9
A - 1010 Vienna

Purpose of this website serves to inform about the COI Network III project (European Refugee Fund Community Action 2005).

Website data protection notice

In the following, we inform you about the most important aspects of data processing in the context of our website.

This website is managed by ACCORD, a department of the Austrian Red Cross. The Austrian Red Cross and its organisational units attach great importance to the protection of personal data and have taken the prescribed organisational, contractual and technical measures to ensure that accidental or intentional manipulation, loss, destruction or access by unauthorised persons is prevented in accordance with the legal requirements for electronic communication and data protection.

If you are of the opinion that our processing of your data violates data protection law or your rights have otherwise been violated in any way, you can contact our data protection officer or lodge a complaint with the data protection authority.

Legal Basis

As a matter of principle, we process your personal data only to the extent necessary to provide the services and content you have requested as well as a functioning website.

Insofar as we obtain your consent for the processing of personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) serves as the legal basis. If personal data is processed on the basis of your consent, you have the right to revoke this consent at any time with effect for the future.

If the processing of your personal data is necessary to fulfil a contract to which you are a party, Art. 6 para. 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary for pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfil a legal obligation to which the Austrian Red Cross is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis.

In the event that vital interests of you or another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis.

If the processing is necessary to safeguard a legitimate interest of ours or a third party and if the interests, fundamental rights and fundamental freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for the processing. If we process data on the basis of a weighing of interests, you as the data subject have the right to object to the processing of personal data, taking into account the provisions of Art. 21 GDPR.

Data Deletion and Storage Period

Your personal data will be deleted or blocked as soon as the purpose of storage no longer applies. In addition, your personal data may be stored if this has been provided for by European or national legislation, in Union regulations, laws or other regulations to which we are subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless further storage of the data is necessary for the conclusion or fulfilment of a contract.

Provision of the Website and Creation of Log Files

We need your full IP address for the provision of the website. For this purpose, the IP address of the user must remain stored for the duration of the session for technical reasons. In addition, the IP address is stored in server log files. The data is stored in log files in order to ensure the functionality of the website. The data is also used to optimise the website and to ensure the security of our information technology systems. The data is deleted as soon as it is no longer required for the purpose of its collection. The collection of data for the provision of the website and the storage of data in log files is necessary for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

Transmission/Disclosure of Data to Service Providers (Processors)

We may use service providers (processors in terms of the GDPR) to operate our websites or for other products or services we provide. Service providers may obtain knowledge of personal data. We select our service providers carefully particularly with regard to data protection and data security and take all measures required under data protection law for permissible data processing (Art. 28 GDPR).

As of October 2022 we use the following service providers for web hosting and software maintenance: Weberhofer GmbH. This service provider uses the following sub-contractor for web hosting and backup storage: Hetzner Online GmbH. The servers are located in Austria and Germany. Backups are additionally stored in Finland.

Your Rights

You have the right to information about the personal data concerning you (Art. 15 GDPR), a right to rectification (Art. 16 GDPR), erasure (Art. 17 GDPR) and restriction of processing (Art. 18 GDPR), a right to object to processing (Art. 21 GDPR) as well as the right to data portability (Art. 20 GDPR), as far as these rights exist according to the mentioned provisions in the respective individual case. You can assert these rights with us at any time, and you have the right to complain to the responsible supervisory authority (see below).

Our contact details

If you contact us by E-Mail, your data will be stored for the purpose of dealing with your request and in case of follow-up questions. We do not share these data without your permission.

Austrian Red Cross / ACCORD
Wiedner Haupstr. 32
A-1040 Vienna
ZVR number: 432857691

Contact details of the data protection officer, for issues concerning the protection of personal data:

Data Protection Officer
c/o Austrian Red Cross, Headquarters
Wiedner Hauptstr. 32
A-1040 Vienna
Phone: +43 1 58900-955

Competent supervisory authority:

Austrian Data Protection Authority
Barichgasse 40-42
1030 Wien
Phone: +43 1 52 152-0

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